Register at one of the Kiosks if you are visiting the hospital for the first time and have not filled the pre registration. You can also scan the QR code placed at various location at the lobby or visit the link to fill the preregistration details yourself and approach a counter. Please note that if your have visited the hospital even once you don’t have to register again. You may contact one of the counters and they will help you retrieve your UHID ( Unique Hospital Identification ) number.

Wheelchairs are available at the entrances of B Block and C Block. Once you reach any of the blocks, the Attendants shall provide the wheel chair or trolley according to your needs and take you safely to the required destination as per your request. During your process of consultation, if you need the service, you may contact the Customer Relations Executive posted in OP areas or the OP Attendant at the OPD or Customer Relations Department at Room No. 7045, Ground Floor, C Block.

Payment can be made at any of the billing counters or Kiosks or MPOS devices after which you can proceed to the doctors OPD. Billing counters are spread across the hospital for your convenience. Below are the list of counters. The B Block counter is open round the clock and the others are open as per the OPD timings.

BMH accepts all major debit and credit cards, UPI (Unified Payment Interface)

f you have come for a consultation and paying by card or have come for a follow up visit you can check in at any of the 6 kiosks placed at B or C Block. You can also use the kiosks to book an appointment or register a patient visiting the hospital for the first time. Maps to all OPDs are also available on the kiosks.

Mobile Point of Sale ( MPOS ) devices are available with selected Front Office staff and CREs. Advance deposits and payments for investigations can be made through them

Once you have checked in from any of the Kiosks or billing counters and have reached outside the doctors OP, your booking time ( in case you have an appointment ) or token number ( in case you have checked in as a walk in ) would flash on the QMS TV placed outside, indicating that the doctor is ready to see you.

Billing for investigations and procedures can be done at any of the OP counters spread across the hospital. There is a dedicated counter for investigation billing at the C Block . Payment and Billing should be done prior to proceeding to the lab or other investigative/procedure rooms.

Once the results of your investigations are ready you will receive and SMS stating that your results are ready. Lab results can be viewed on your smart phone. The SMS will have a link. Clinking the link will take you to the online report page and prompt you for adding your UHID. Once that is entered your will receive an OTP ( one time password ) on the registered mobile number. After entering the OTP, you will be able to download the result. The file will be available in the downloads folder in case Android. For IOS ( Apple ) users pop ups needs to be activated for the results to be viewed.

If you want to meet the doctor the same day for reviewing the result, you may go the OPD directly. Please remember to book your appointment for your next review before you leave the hospital.